Privacy Policy

1. Introduction

SubsVital (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our subscription analytics platform.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and billing details when you create an account.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent.
• Subscription Data: Metrics and analytics data you connect to our platform (e.g., Stripe billing data).
• Device Information: Browser type, operating system, IP address, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address technical issues

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third parties that help us operate our platform (hosting, analytics, payment processing).
• Legal Requirements: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Request data portability

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@subsvital.com.